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Questions & Answers
In addition to protecting the hair, MOHI's products are developed to repair damaged hair for carefree hairstyling. The MOHI products contain antioxidants, vitamins, proteins and argan oil. A wonderful blend of good ingredients that nourish hair from within, the only way it should be.
Known for its secret tools, Max Pro offers a wide selection of innovative products that protect hair while being easy to use. With the many variations of curling irons, straighteners and blow dryers, Max Pro offers the right tools to create any desired hairstyle. In addition to constantly improving their products, Max Pro offers registrations for a lifetime warranty on all curling and straightening irons, as the brand strongly believes in the value of good hair days and the quality of their products.
Max Pro aims to make payments easy for you. That is why we offer the following payment methods: Credit card, PayPal, iDeal, Bancontact, Sofort Banking, Klarna Pay Later.
For orders within the Netherlands with an order value of less than €30, we charge €6.95 for shipping costs. For orders within Belgium with an order value of less than € 50, we charge €9.95 for shipping costs.
Register your styling tool (with the original product packaging and proof of purchase) for return on the Shipping & Returns page by filling out the form. You will receive a confirmation email with the next steps to return the product.
Please note that you have a standard 2-year warranty from the date of purchase.
After purchasing your Max Pro hair styling tool (straightener or curling iron), you have 30 days to register your product for a lifetime warranty. This means that we will repair or exchange your product free of charge if it concerns a technical defect.
If you have not registered the tool for a lifetime warranty or it is not a technical defect, Max Pro offers a repair service. For more information about the Max Pro Repair Service, please fill out our contact form (always include your order number to speed up the process).
Max Pro offers a lifetime warranty on all hair straighteners and curling irons. The lifetime warranty is only valid if you register your new product within 30 days of purchase. If you want to make a claim under your warranty, we ask you for a valid proof of purchase / receipt. More information about the lifetime warranty can be found on the 'Lifetime Warranty' page.
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